INCEIF Counselling and Mental Health Services

Counselling is a resource that helps you navigate personal, academic or emotional challenges when you feel overwhelmed. Whether you are struggling to adjust to university life, dealing with relationship issues or coping with anxiety or depression, ICMS offers a safe and non-judgmental space for you to explore your thoughts and feelings.

If you feel unable to talk to friends or family, or if a problem persists, seeking professional counselling can help. Our counsellors specialise in human behaviour and provide compassionate, confidential support to guide you toward clarity and positive change.

ICMS helps students and staff manage a wide range of issues, including but not limited to:

Personal and Emotional Concerns

• Adjustment to University Life: Adapting to new academic pressures and social environments can be difficult.
• Self-esteem and Identity Crisis: Struggling with self-identity and low self-worth.
• Anxiety and Depression: Mental health issues that disrupt daily life, ranging from mild anxiety to severe depression.
• Phobias: Overwhelming fears that interfere with normal activities.
• Suicidal Thoughts or Attempts: Support for those experiencing or recovering from suicidal ideation.
• Chronic Illness or Physical Ailments: Emotional support for those coping with prolonged illness.


Academic and Work-Related Issues

• Exam Anxiety: Managing stress related to academic performance.
• Study Skills and Cultural Barriers: Struggles with effective study techniques, language comprehension or adjusting to a new cultural environment.
• Career Uncertainty: Doubts about degree choices or post-university plans.
• Loss of Motivation: Burnout or loss of interest in academic or work-related tasks.


Relationship Issues

• Family and Bereavement: Coping with family conflict, loss or complicated relationships.
• Social Isolation: Navigating peer relationships and loneliness.
• Romantic Relationship Breakdowns: Emotional support during separations or divorces.

Sensitive Issues

• Substance Abuse: Support for those struggling with alcohol or drug dependency.
• Eating Disorders: Guidance for individuals with unhealthy eating patterns.
• Sexual Assault or Abuse: Confidential support for those who have experienced trauma or abuse.
• Bullying: Help in addressing bullying or harassment in personal or academic settings.

For staff and students, appointments can be made directly via email. Sessions are available Monday to Saturday and are scheduled on a first-come, first-served basis.

To book a session, kindly email the counsellors directly:
[email protected] (male counsellor)
[email protected] (female counsellor)

After contacting us, you will need to complete a Client Information Form. Your first appointment will typically be scheduled within 72-hours (depending on holidays and counsellor availability). If urgent support is required, ICMS will prioritise your session. Your initial session will involve an interview to understand your concerns and explore possible support options.

ICMS operates under a strict confidentiality policy. All information shared, including verbal or written records, is protected and will not be disclosed without your explicit consent unless there is a significant risk to your safety or to others.

ICMS is also available to INCEIF staff members. Counselling for staff follows the same confidentiality principles as for students—none of the information shared will appear in employment records and attending counselling is entirely voluntary.
If you are experiencing challenges related to illness, relationship stress, work pressures or personal issues, ICMS is here to support you.

We provide support for a range of mental health concerns, such as:

• Anxiety: Constant worry, racing heart or nervous habits.
• Depression: Withdrawal from social activities, loss of appetite, persistent sadness or irritability.

Your privacy is important. Referrals to external professionals, such as psychiatrists, will only be made with your consent unless there is an urgent safety concern.
To schedule a session, email us at:
[email protected] (male counsellor)
[email protected] (female counsellor)
For all other general enquiries please contact [email protected]

>Disclaimer: While we provide support to our university community, please note that we are unable to offer counselling required as part of our academic programmes or to the families of staff members.

Mobility Assistance

We strive to make campus navigation seamless. Wheelchairs and crutches are available for students who need them. Ramps are integrated into all main walkways, lifts are installed on every floor and designated parking spaces for individuals with disabilities are conveniently located near campus entrances.

Accessible Parking

Ample parking is reserved for students and staff with disabilities. These spaces can also be used by caregivers, ensuring everyone has easy access to campus.

At INCEIF, we tailor our support to meet the individual needs of each student. If you have a disability or health condition, we encourage you to inform us so that we can ensure you receive the necessary accommodations to thrive both academically and personally.